Mercury OWC Elite Pro Guia do Utilizador descarregar pdf (Página 11)

OWC MERCURY ELITE PRO DUAL

APPENDIX

3.1 FORMATTING

For formatting information, including instructions on how to format your Mercury Elite Pro

Dual for Mac or Windows, go to: h t t p://www.macsales.com/format

3.2 TROUBLESHOOTING

Begin your troubleshooting by verifying that the power cable is connected to the Mercury

Elite Pro Dual and to a power source. Then, verify that both ends of your cables are properly

plugged into the computer and the Mercury Elite Pro Dual. If it is still not working properly,

try connecting to another interface (USB 3.0 or FireWire 800) and see if the device works

properly. You can also connect the Mercury Elite Pro Dual to a diﬀerent computer.

If problems persist, consult our online collection of frequently asked questions (h t t p://

www.macsales.com/FAQ) or see Section 3.5 for information on contacting OWC

technical support.

3.3 ABOUT DATA BACKUP

To ensure that your ﬁles are protected and to prevent data loss, we strongly suggest that

you keep two copies of your data: one copy on your Mercury Elite Pro Dual and a second

copy on either your internal drive or another storage medium, such as an optical backup, or

on another external storage unit. Any data loss or corruption while using the Mercury Elite

Pro Dual is the sole responsibility of the user, and under no circumstances will Other World

Computing be held liable for compensation or the recovery of any lost data.

3.4 ONLINE RESOURCES

Data Migration:

For a step-by-step walkthrough of our recommended method for migrating your data

from an old drive to a new one, go to:

h t t p:// www.macsales.com/migration

FAQs:

Access our online collection of frequently asked questions for this and other products at:

http://www.macsales.com/FAQ

3.5 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION

APPENDIX

8AM - 8PM (CT) Monday - Friday

9AM - 4PM (CT) Saturday

Telephone:

(800) 275-4576 (North America)

(815) 338-8685 (International)

Live Chat:

www.macsales.com/livechat

Email:

www.macsales.com/ts_email

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Mercury OWC Elite Pro Guia do Utilizador Página 11