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EXTRA

HELP

174

CA904

Resolving A Problem

Satisfaction with your Mercury MerCruiser product is very important

to your dealer and to us. If you ever have a problem, question or

concern about your power package, contact your dealer or any

Authorized Mercury MerCruiser Dealership. If additional assistance

is required, take these steps.

1 Talk with the dealership’s sales manager

or service manager. If this has already been

done, then contact the owner of the

dealership.

2 Should you have a question, concern or

problem that cannot be resolved by your

dealership, please contact Mercury Marine

Service Office for assistance. Mercury Marine

will work with you and your dealership to

resolve all problems.

The following information will be needed

by the service office:

• Your name and address

• Daytime telephone number

• Model and serial numbers for your power package

• The name and address of your dealership

• Nature of problem

Mercury Marine Service Offices are listed on the next page.

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