Mercury OWC Elite Pro Guia do Utilizador descarregar pdf (Página 11)

OWC MERCURY ELITE PRO DUAL MINI

APPENDIX

3.1 TROUBLESHOOTING

First, verify that both ends of your cable are properly plugged into the computer and

the Mercury Elite Pro Dual mini. After that, try connecting to another interface (USB or

FireWire). You can also connect the Mercury Elite Pro Dual mini to a diﬀerent computer.

The USB connection does not provide as much power as FireWire. When connecting over

USB, an external power adapter is required. 12V power adapter is available at: h t t p://

eshop.macsales.com/item/OWC/MEP2BAYM 15/

If problems persist, our online collection of frequently asked questions is available at

www.macsales.com/FAQ, or see Section 3.4 for information on contacting OWC

technical support.

3.2 ABOUT DATA BACKUP

To ensure that your ﬁles are protected and to prevent data loss, we strongly suggest that

you keep two copies of your data: one copy on your Mercury Elite Pro Dual mini and a

second copy on either your computer’s internal drive or another storage medium, such

as an optical backup, or on another external storage unit. Any data loss or corruption

while using the Mercury Elite Pro Dual mini is the sole responsibility of the user, and

under no circumstances will Other World Computing be held liable for compensation or

the recovery of any lost data.

3.3 ONLINE RESOURCES

Formatting:

For formatting information, including instructions on how to format your Mercury

Elite Pro Dual mini for Mac or Windows, go to: www.macsales.com/format

Data Migration:

For a step-by-step walkthrough of our recommended method for migrating your

data from an old drive to a new one, go to: www.macsales.com/migration

FAQs:

Access our online collection of frequently asked questions at:

www.macsales.com/FAQ

3.4 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION

8AM - 8PM (CT) Monday - Friday

9AM - 4PM (CT) Saturday

Telephone:

(800) 275-4576 (North America)

(815) 338-8685 (International)

Live Chat:

www.macsales.com/livechat

Email:

www.macsales.com/ts_email

APPENDIX

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